How to receive a fax online

To receive faxes online you need a fax number that rings at an online fax service instead of a machine. Incoming faxes are saved as PDFs you can view, download, forward or sign.

Get a fax number

  1. Start a free trial (approve with PayPal, cancel before it ends).
  2. Go to Numbers and search by area code, or pick a toll-free number.
  3. Give the number to anyone who needs to fax you.

Where faxes show up

  • In your fax list on the website, as PDFs.
  • By email, if you turn on fax-to-email.
  • In your team's shared list, if you're on a team plan.

Keep your existing number

Already have a fax number with another provider or phone company? You can ask to move (port) it to us. The porting page explains what we need.

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Questions

Is a fax number included?

Yes, on paid plans: one fax number is included with each seat. A Free account sends from our shared number and has no number of its own. The free trial includes one number.

Can I receive faxes on my phone?

Yes. Open the website on your phone or get faxes by email.

Can more than one person get the same faxes?

Yes. On a team plan, faxes to a shared number appear in the team list.

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